Accessibility

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen

  • navigate most of the website using just a keyboard

  • navigate most of the website using speech recognition software

  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

  • We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • some older PDF documents may not be fully accessible to screen reader software

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print or braille:

email – info@passmorecareservices.co.uk

We’ll consider your request and get back to you in 10 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: info@passmorecareservices.co.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to ‘the non-compliances’ or ‘exemptions’ listed below.

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with job descriptions.

A sample of main pages on the website were reviewed using the WebAim WAVE accessibility evaluation tool (https://wave.webaim.org/).  Where the WAVE tool reported errors, these were resolved by the website developer wherever possible.  Where this has not been possible, these areas of the site are detailed above.